Terms & conditions

Follow your passion, and sucess will follow you.

Please read these terms and conditions carefully before using this website. This site is intended only for legal-aged audiences. If you are not at least 21 years old within the United States, you are not authorized to use this website. By agreeing to the terms and conditions of use and continuing to use this website, you acknowledge that you are at least 21 years of age (at least 18 for international customers). The products listed are intended for adults of legal vaping age who wish to try an alternative for smoking or new products. Please use extreme caution and moderation with these products. It is not our intent to promote the misuse of smoking, nicotine, or any other form of product abuse on this website. We do not take any responsibility for the effect these devices may have upon use. Information may be changed or updated without notice.

Access and use of this site are subject to the following terms and conditions and any other applicable law. Do not use this site if you do not agree to the terms and conditions. Smoke Direct Distro and the content in its entirety included on this site, including but not limited to graphics, text, or code, are copyrighted as a joint work under the United States and other copyright laws and are the property of www.smokedirect.com. The joint work includes work that is licensed to www.smokedirect.com. Copyright 2023, www.smokedirect.com. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.smokedirect.com or purchasing www.smokedirect.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited unless authorized by www.smokedirect.com.

Warranty Disclaimer/Liability Limitation:
The materials and products on this site are provided “as is” without any warranties. We at www.smokedirect.com do not represent or claim that all products will be free of defects and will be fixed if so. We at smokedirect.com are not liable for any damages that result from products such as chargers, atomizers, mechanical mods, batteries, or any other electronics that are used in conjunction with these products. Furthermore, consequential and incidental damages are not covered under this warranty. For lithium batteries, we cannot control the way they will be used, charged, discharged, or stored after purchase. Smoke Direct Distro offers no warranty to lithium battery/batteries or any type of rechargeable batteries, separate or contained within the device, other than the battery working correctly upon first charge. We are not responsible for any damages for any type of batteries due to the cause of usage or short-circuited. Please make sure that you understand how lithium and rechargeable batteries as well as devices that contain lithium rechargeable devices work. Use them at your risk. These products contain a chemical known to the state of California to cause cancer and birth defects or other reproductive harm.

E-Liquid & Nicotine Disclaimer:
Please be aware that e-liquid products contain the following common ingredients, which may cause an allergic reaction to a small percentage of users: Propylene Glycol, Vegetable Glycerin, Nicotine, and Food/Beverage Flavorings. In order to avoid personal injury, do not purchase or use any product that contains any known ingredients that you may be sensitive to. We recommend that you do intense research on each product before purchasing. Please make sure you know how to learn all the safety rules for all batteries, rebuildable atomizers, advanced devices, or any other products that we sell. Due to the nature of these products, they are not guaranteed in terms of leaking and other variables such as taste, vapor production, and more. smokedirect.com and smokedirect.com’s parent and subsidiary companies do not take any responsibility for any risk of using the products.

Participation Disclaimer:
Smoke Direct Distro cannot and does not revise all communication and content posted by users who access our site. We are not responsible for the materials users have created. Despite that, www.smokedirect.com ensures the right to block or dismiss communications that are abusive, fraudulent, misleading, in defying of a copyright, trademark, which is inadmissible to www.smokedirect.com to our own discretion.

User Content, Comments, Feedback, and Other Submissions:
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Smoke Direct Distro does not endorse or have control over the User Content. User Content is not reviewed by Smoke Direct Distro prior to posting and does not reflect the opinions or policies of Smoke Direct Distro. Smoke Direct Distro makes no representations or warranties, express or implied, as to the User Content or the accuracy and reliability of the User Content or any other material or information that you may access through any of the Sites. Smoke Direct Distro assumes no responsibility for monitoring any of the Sites for inappropriate submissions or conduct. If at any time Smoke Direct Distro chooses, in its sole discretion, to monitor any of the Sites, Smoke Direct Distro nonetheless assumes no responsibility for the User Content, has no obligation to modify or remove any inappropriate User Content, and has no responsibility for the conduct of any of the Sites’ users submitting any such User Content. Notwithstanding the foregoing, Smoke Direct Distro and its designees shall have the right to remove any User Content that violates this Agreement or is otherwise objectionable, in Smoke Direct Distro’s sole discretion. You agree that you must evaluate and bear all risks associated with the use of any User Content, including any reliance on the accuracy, completeness, or usefulness of such User Content. In this regard, you acknowledge that you may not rely on any User Content.

Third-Party Links/Affiliates:
To accommodate our customers, www.smokedirect.com may link to sites operated by third parties, which means we have no control over these sites. They are independent from www.smokedirect.com. Websites provided are for your benefit, and you will have to access them at your own risk. However, we look to validate the righteousness of www.smokedirect.com and the links we post, so feedback is much appreciated regarding our third-party links.

Your SmokeDirect Account:
When you use this site, you are responsible for maintaining the confidentiality of your account as well as your password. You agree to accept all responsibility for the activities that occur within your account and password. smokedirect.com and all of smokedirect.com’s parent are not responsible for any misuse of your account. smokedirect.com only sells to legal age and adults of smoking age, who can purchase using credit card or any type of payments. We reserve the right to use any personal information provided by you to carry out and conduct relevant age verification checks. As part of checks made, we may utilize third-party age verification services, data from various credit reference agencies, the electoral roll, and other databases or agencies. If you are under the legal age, www.smokedirect.com and its affiliates will have the right to refuse service and terminate all of the accounts immediately.

Privacy Policy:
At Smoke Direct Distro, we are committed to protecting your personal information. When you submit information to us, such as personal details and order information, we will handle it in accordance with our Privacy Policy, which can be found on our website. Please note that we may be required to share your personal and order information with governmental authorities as mandated by law or regulation.

By using our website, you acknowledge that you have read and agree to the terms of our Privacy Policy, which governs your use of our website. We reserve the right to revise our Privacy Policy at any time, and the latest version will always be available on our website. If you disagree with any part of our Privacy Policy, please discontinue your use of our website.

Shipping and Handling:
We aim to process all orders within 24-72 hours, but during peak periods like holidays, processing time may be longer. We prioritize orders with paid shipping, and after the processing period, we will send you an email with tracking information once the package is ready to be shipped. Please note that all shipping transit times are estimates and not guaranteed. You can find estimated delivery times in our Shipping & Handling section on our website.

Please keep in mind that tracking information may not be updated for several days due to the high volume of packages carriers receive. Tracking information may not be updated until your package has reached a local sorting facility, transit location, or post office. While carriers offer reliable service, errors and delays may occur, and we cannot be held responsible for these. Any errors or delays
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